Optimum Mobile Workers Management System (MWMS)

The Optimum Mobile Workers Management System (Optimum MWMS) is designed to automate the activities of personnel performing maintenance and repair of equipment and facilities (MRO), as well as to manage processes in the field of the Industrial Internet of Things (IIoT).

Quality control for scheduled and unscheduled work

Effective management of both human and material resources

Control over the use, expenditure, and disposal of tools, supplies, and spare parts

 

Control and additional justification of the actual repair work

Improving the discipline of meeting safety requirements

The system of the FSA (Field Service Automation System) class provides automation of business processes related to planning and optimal distribution of work requests, as well as tracking the activities of mobile workers on the road. Operational data exchange is carried out via any wireless communication channels (cellular, satellite, special communication).

The Optimum MWMS consists of a web- and mobile application.

The server part consists of a database, a synchronization server, a web application with authorized access, and other components. The users of the application are dispatchers, operators, foremen, analysts, contractors, heads of enterprises.

An example of task for equipment inspection.

Web application' key features

• Work planning.
• Efficient distribution of tasks.
• Work scenarios.
• Accounting for work performance.
• Prompt transmission of data on the performance of work to the head office.
• Accounting for standards (for all operations, details, etc.).
• Accounting for the consumption of materials and spare parts.
• End-to-end location control, including linking to key operations.
• Accumulation and analysis of collected data.
• Advanced reporting.
• KPI management.
• Sensor monitoring (IIoT).

The mobile part is an application with authorized access based on Android, iOS, Windows, Aurora. Application users are repair and maintenance personnel (service engineers and technicians, electricians, emergency crews, trackmen, etc.).

An example of receiving a task on a mobile device.

Mobile application' key features

• Working with scripts.
• Monitoring the execution of bypasses by RFID, NFC, QR codes on equipment.
• RFID, NFC, QR codes authorization on equipment to perform tasks.
• Transfer of task execution statuses / key operations to the system.
• Accounting for materials and spare parts (according to the norms, upon use, etc.).
• Photo and video recording of the results of work, defects and other operations.
• Convenient access to the necessary information (reference data, work history, documentation, instructions, etc.).
• Work offline and online.
• Creation of emergency and additional orders.
• Convenient interaction with the dispatcher.
• Using voice input (recognition and translation of speech to text).

An example of filling out the results of equipment inspection.