OPTIMUM MMS (Field Service Automation)

Field Service Automation

We offer a hardware and software facility for automation of management of fields services and technical maintenance and repair operations performed by service engineers, technical inspectors, repair teams and emergency crews equipped with PDAs, smartphones (PDA Phones), and mobile data collection terminals.

OPTIMUM MMS allows you to slash costs of technical maintenance and repair and mitigate risks of emergencies and failures owing to remote monitoring of processes. Using this system, you can rapidly connect with centralized databases, dispatcher control services, and databases in generating companies to provide employees with information they need.

OPTIMUM MMS: efficiency and performance

  • Up to 70% of decisions regarding current and capital repairs are made in remote mode.
  • Volumes of emergency supplies are reduced by 10-20% owing to more accurate planning of requirements for spare parts and materials.
  • Costs of technical maintenance and repair are reduced by 10-20% due to more accurate planning of operation volumes.
  • Unscheduled downtime is reduced by 20-40%.
  • Time required for generating routes is diminished by more than threefold.
  • Number of visited sites increases by more than 15% owing to optimization of routes.
  • Transportation costs are reduced by 36%.

For more information, please fill out the brief questionnaire or call us +7 (495) 956 1325.

Using OPTIMUM MMS for management of repair operations (technical maintenance and repairs), you will reduce the time required for serving facilities and control actual costs of technical maintenance and repair works and operations of repair services (up to step-by-step queries for operations performed). As a result of more accurate forecasting of the engineering state of served facilities, the risks of emergency situations are mitigated. The system allows you to timely identify the extent of wear of equipment and rapidly plan prophylactic works, optimize warehouse stocks of spare parts tools and accessories, and justify planned expenses on technical maintenance and repair works and technical upgrading.

Mobile solution for management of technical maintenance and repair works
Mobile solution for management of technical maintenance and repair works

State-of-the-art mobile data collection terminals ensure identification of facilities and equipment using RFID tags and bar codes. Satellite navigation tools built in these devices may be used for GPS monitoring and management of repair teams. Rapid data exchange may be performed using any wireless communications channels (cellular, corporate, satellite networks, etc.)

Using OPTIMUM MMS for field services, you can schedule operations of field specialists and generate optimal motion routes on the basis of a geoinformation system.

The system provides rapid access to information required for operations, records the works performed, and accounts spare parts used and time spent for performing works. An employee can generate a demand order for additional services in real time and generate and print our primary documentation.

A mobile solution for organization of services
A mobile solution for organization of services. Courtesy: Motorola.

OPTIMUM MMS enables you to control motion of technical personnel using a GPS monitoring system, control workload of specialists, availability of spare parts, tools and accessories (also at warehouses), and generate required analytical reporting.

Using OPTIMUM MMS for stock taking of facilities, you can collect information on the basis of any characteristics and generate any questionnaire. All data are collected, processed, and stored in electronic form. The photos made in the process of gathering information are automatically attached to the facility in the database. The system creates a unified database for stock-taking facilities and can send data to an office in real time via any wireless communication channel. These features allow you to control fulfillment of the planned targets and take into account time spent for stock taking.

A mobile solution for stock taking of facilities
A mobile solution for stock taking of facilities. Courtesy: Motorola.

OPTIMUM MMS enables you to monitor mobile agents using a GPS system, control workload of specialists, and generate required analytical reporting.

OPTIMUM MMS is smoothly integrated with ERP and CRM systems (such as SAP ERP (R3), Microsoft Dynamics AX, Microsoft Dynamics CRM, and 1С), enterprise asset management systems (EAM), and computerized maintenance management systems (CMMS).

For more information, please fill out the brief questionnaire or call us +7 (495) 956 1325.

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Phone:
+7 (495) 956-1325

        20A, Kuskovskaya st.,
        B601, Moscow, Russia

More info

Please fill out the brief questionnaire.